Our Customized Services
Med Direct takes a hands-on approach in partnering with and directing our clients. We take pride in our work and our many positive long-standing relationships with our clients are the result of our high standards and project outcomes.Med Direct focuses on providing services to:
- Physician Practices
- Hospitals and Surgery Centers
- Non-Profit Healthcare Organizations
Physician Practice Services
Med Direct Consultants have extensive experience in all aspects of medical practice management. We are available to assist practices in both short and long-term projects.General Practice Management
Med Direct has expertise in all areas of practice management and provides support to physicians and administrators in the following areas:
- Operational Assessment - Resulting in detailed performance improvement plans, focusing on improving profitability of the practice.
- Action Strategies for Practice Growth, Program Line and Business Development - Med Direct provides feasibility analysis and marketing plans for new or existing products, working to maximize service mix
- Practice Mergers and De-Mergers - Providing operational and financial planning, as well as physician and staff integration
- Financial Analysis – Including overhead analysis and indepth billing and collections review
- Temporary Staff Management, Training and Recruitment - Med Direct will assist in all aspects of general practice management, providing support to ensure that practices are operating optimally
Managed Care Contracting
Med Direct works closely with Client Practices to analyze, strategize and negotiate improved rates and general terms in managed care contracts, including specific focus on:
- Detailed Contract Review – We analyze rates, volumes and terms of each agreement, determining potential success for re-negotiation of agreements
- Managed Care Contract Negotiation – In conjunction with the physicians and administrative leadership of the practice, Med Direct will develop the negotiation strategy and will assist in or lead negotiations with payors to secure higher rates, more business and/or more preferable terms
- Credentialing Services – Med Direct provides full-scope credentialing services, including rapid forms completion and aggressive follow up to rapidly enroll physicians in health plans to ensure productivity and revenue flow for physicians and extenders, providing daily communication to physicians, administrators, billing and front office staff to ensure that effective dates are known
Billing/Collections Analysis and Action Plan Implementation
- Receivable/Collections Analysis and Management - Med Direct develops and implements action plans to eliminate problems and improve cash flow
- Reimbursement Analysis - Ensuring that practices are compensated accurately and timely, focusing on denials, under-payment and opportunities for increased reimbursement from payors
- Claims Processing, Protocols, Staffing - Working toward improvement of processes, ensuring that staff are trained and that the right staff are in place
Hospital Services
Med Direct focuses on program development and operational improvements for hospital clients, providing expertise in planning and implementation.- Program Review and Development - Providing strategic planning, feasibility analysis and roll-out of new programs, and expansion of exsisting service lines
- Ambulatory Operations Review and Support - Med Direct performs operational assesssments resulting in action plans to improve ambulatory operations, focusing on increases in revenue, as well as physician and patient satisfaction
- Physician Services/Physician Relations - Working with hospitals to manage physician relationships, assist with physician integration in hospital programs, and to provide leadership guidance to physicians in directorship roles within hospitals
- Speaking Engagements for Physician Practices - Providing seminars on a variety of topics designed to support physician practices - a complete list of topics is available upon request
Non-Profit Healthcare Organizations
Med Direct provides expertise in planning, development and implementation.- Strategic Planning - Working with administration and the Board, facilitating retreats and providing business plan development services for 1-5 year planning
- Program Development and Implementation - Med Direct will create and implement plans to introduce new programs or grow existing product lines, supporting the mission and vision of the organization
- Grant Writing and Program Funding Strategies - Performing grant writing services, in addition to overall fund-development strategies
- Sustainability Planning - Focusing on the combination of grant dollars and service revenue maximization to improve the overall budget of the organization